About Us

We are always striving at Aloha Freight to provide the best service to our customers possible. We accomplish this by fully understanding our customer’s requirements and providing them with personalized attention. We continuously focus on service excellence and expeditious damage-free transit.

Aloha Freight has an established Service Excellence Committee consisting of management and operational associates that meet routinely. This cycle of people and process improvement creates a culture and focus on unsurpassed quality service that is readily apparent in our performance and as measured in our client transit studies and performance indicators.

We firmly believe that the effective utilization of technology increases our ability to provide our customers with real-time, transparent and reliable information that improves their ability to manage their supply chain. Our personalized features include:

• Shipment tracking: ETA, sailing and delivery information
• Instant rate quoting
• Account status and payments
• Shipping documents
• Bill of Lading
• Delivery Receipt
• Invoice
• Pick-up requests to ensure making the quickest sailing and delivery
• ETA notices are sent to all receivers upon vessel sailing
• Automatic daily status reports with clear visibility to the status of all cargo.
• Our systems provide you transparent visibility to track your shipment. Every transition of your shipment is updated and monitored. Aloha Freight is integrated with the steamship line’s information system which allows us to give additional and accurate visibility on the location of your freight.
• Electronic Data Interchange capabilities for clients

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We are committed to Shipping the Spirit of Aloha!

We make a special effort to understand your unique business needs and provide innovative and cost-conscious alternatives for your shipping requirements. Our sales people understand that it is through a collaborative effort that your goals and ours are accomplished. When you call our office, you will be connected immediately with someone who can answer your questions, not a computer or voicemail. The members of the Aloha Freight team are cross-trained and highly capable.

Aloha Freight Forwarders handles shipments between the Mainland and Hawaii, Guam and Alaska. Our capabilities include, but are not limited to:

• Less than Container Load (LCL)
• Full Container Load (FCL)
• Hazardous materials
• Oversize Equipment / Heavy Machinery
• Project Management and Consolidations
• Carpet Rolls
• Flat Racks
• Carpet Rolls
• Dry, Chill, and Frozen
• Door to Door Service

Please see our service matrix for sailing and transit times.
OVERSIZE/FLATRACK CARGO: Aloha Freight has the skill, experience and heavy-lift equipment to properly load and secure material on flatracks and flatbeds. We take care of all services necessary such as securing over-size permits from cities and counties, as well as coordinating deliveries direct to job sites.

We operate our fleet of trucks for pickup & delivery service throught Southern California & Hawaii. In Alaska & parts of Hawaii we utilize a network of agents. Our Hawaii staff addresses the specific needs of our customers, provides sales support and coordinates with the delivery agents. In addition to local and regional direct service, we have partnerships throughout the country to handle your pickup or delivery. We have carefully chosen our partners to insure the highest level of service, reliability, and proper handling of your valuable cargo. To schedule a pickup, please call us, use our Pickup Form or email pickup.

Aloha Freight Forwarders is a flow-through facility. We have an 85,000 square foot warehouse in California as well as some limited space available in Honolulu. Please reach out for information if you need storage for more than a few days.

We now offer Air Freight Service! Please email our Air Freight Team for a quote or any questions about this service.