About Us

Aloha Freight Forwarders is the premier full-service ocean freight forwarder operating between California and Hawaii. Aloha Freight has the most competent and friendly staff. We continually strive for on-time and damage-free delivery at competitive rates. With over 60-years serving the general shipping industry, Aloha is the quality leader. Contact us today and let Aloha Freight Forwarders be your bridge across the ocean...with service so good it seems like paradise.

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Aloha Freight is Setting The Standards
We are always striving at Aloha Freight to provide the best service to our customers possible. We accomplish this by fully understanding our customer’s requirements and providing them with personalized attention while continuously focusing on service excellence, quality and expeditious damage-free transit.

Aloha Freight has an established Service Excellence Committee consisting of management and operational associates that meet routinely. This cycle of people and process improvement creates a culture and focus on quality and service excellence readily apparent in our performance and as measured in our client key performance indicators.

We firmly believe that the effective utilization of technology increases our ability to provide our customers with real-time, transparent and reliable information that improves your ability to manage your supply chain. Our personalized features include:

  • Website available 24 hours per day:
    • Shipment tracking: ETA, sailing and delivery information
    • Instant rate quoting
    • Accounts Receivables
    • Shipping documents
      • Bill of Lading
      • Delivery Receipt
      • Invoice
    • Pick-up requests(pick-ups are always ensured of making the next immediate sailing)

  • When each ship sails, advance ETA notices are sent by fax or email to all receivers
  • From the time your freight is at our dock, until it is delivered, our systems provide you transparent visibility to track your shipment; every transition of your shipment is updated and monitored. Aloha Freight is integrated with the steamship line’s information system which allows us to give additional and accurate visibility on the location of your freight.
  • Electronic Data Interchange capabilities for clients

We are committed to providing a service so good, it’s paradise.

Personal Service Commitment
We make a special effort to understand your unique business needs and provide innovative and cost conscious alternatives to your shipping requirements. Our sales people understand that it is through a collaborative effort that your goals and ours are accomplished. When you call our office, you will be connected immediately with someone who can answer your questions. The members of the Aloha Freight team have been associated for an average of over 8 years and are cross-trained and highly capable.
Ocean Service & Transit
Aloha Freight Forwarders handles in excess of 300 shipments per day between Hawaii and the Mainland. Our capabilities include, but are not limited to:
  • Anything from small packages to large crates
  • Full & less than full container loads
  • Hazardous materials
  • Oversized equipment on flatracks
  • Detailed consolidations (loaded in sequence per instructions)
  • Carpet
Please see our service matrix for sailing and transit times. **OVERSIZE/FLATRACK CARGO: Aloha Freight has the skill, experience and heavy-lift equipment to properly load and secure material on flatracks and flatbeds. We take care of all services necessary such as securing over-size permits from cities and counties, as well as coordinating deliveries direct to job sites.
Pickup & Delivery Service
We dispatch our own pickup and delivery service throughout Southern California using state-of-the-art computer dispatch software. In Hawaii we utilize an agent for all trucking services. Our Hawaii staff addresses the specific needs of our customers, provides sales support and coordinates with the delivery agents. In addition to local and regional direct service, we have partnerships throughout the country to handle your pickup. We have carefully chosen our partners to insure the highest level of service and proper handling of your valuable cargo. To schedule a pickup, call, use our Pickup Form or email pickup.
Warehousing
Aloha Freight Forwarders has an 85,000 square foot warehouse with 10,000 to 30,000 square foot of warehouse space available at any one time at our Compton location near Los Angeles. We also have space available in Honolulu for the storage of cargo. Storage can be full load, less-than-full load or by the pallet at competitive rates. We can maintain inventories and ledgers with online inventory access for our customers.
Drayage
Aloha Freight can handle drayage needs for full containers at Matson or any Long Beach terminal. We can coordinate any other needs you might have through a related company, Southern Counties Express (SCE). SCE handles over two thousand container and rail moves per week from the Los Angeles/Long Beach Harbors and rail yards. They can handle all types and sizes of containers all over Southern California. For more information, please contact Southern Counties Express at (310) 900-2160, email shertel@scexpress.com or visit their website http://www.scexpress.com.
Transloading
Aloha Freight provides transload service. We will transfer freight to or from over-the-road trailers and ocean containers. Shippers may terminate their containers in Los Angeles/Long Beach and we transload their goods into intermodal or highway equipment. The economies of this process are beneficial if you take into consideration the savings of additional charges by the steamship lines and the fact that the shipper can take advantage of the extra cubic feet in 48' or 53' trailers for the inland linehaul. We have the capacity to transload as many as 60 loads per day into outbound equipment as well as the ability to sort, segregate, palletize and shrink wrap. We also have heavy lift capacity of 25,000 lbs. Please contact us for competitive quotes.
Air Freight Services
At this time, we do not currently provide air freight services to and from Hawaii. However, we can assist you with those needs through our partner, Griley Airfreight. Griley Airfreight performs pickup and delivery via the airports at LAX and ONT to and from Southern California. Griley Airfreight consolidates and distributes for many national companies. Equipment is diversified, from panel vans to doubles and 48' vans and flats and many of the units have roller-bed floors for handling of aircraft containers. Special pickup or delivery and immediate pickup or delivery is provided 24 hours per day, 7 days per week. For more information, please contact Griley Airfreight at (310) 642-0462, email katie@grileyair.com or visit their website http://www.grileyair.com.